WHEN WILL I GET MY ORDER?
Your order will be processed within 1-2 business days.
Most items are made to order and may take up to 5-10 working days as manufacturing handmade and handstitched products takes time and care.
If the item happens to be in stock it will be shipped within 3 working days.
Domestic Shipping within South Africa All orders will be sent via courier service (economy) and can take up to 5 days to be delivered depending on your location.
WHAT IS YOUR EXCHANGE POLICY?
We want you to love your handstitched product and if you are not completely satisfied and there is a manufacturing fault we will gladly replace it or refund you with a store credit, as long as it has been returned within 7 days of receiving your product. Anything extending beyond this time frame will be up to our discretion. Items must be returned in their original condition, unworn, unaltered and undamaged, with all tags attached and in original packaging.
Damaged goods: If your order was damaged during delivery please email us immediately. We will certainly replace damaged goods. Please note that wear and tear in the course of normal use is not considered a manufacturing fault.
HANDMADE & HANDSTITCHED LEATHER
Please make sure that you are certain of your purchase. Leather hides often have markings and this is part of the beauty of the leather. There are no machines involved in our manufacturing process. This delivers authentic and durable products and no two products will ever look exactly the same. Please ensure that you are happy with small discrepancies on products including marks and sizes.
PLEASE NOTE
Shipping fees are non-refundable. You will be liable for courier costs returning the item back to us and will need to use a traceable courier with tracking number, otherwise we cannot guarantee your return and or refund.
Customers are liable for shipping costs when returning Seventyfour items.
No exchange will be accepted on sale items.
There will be no returns on custom orders.